Job Description

OVERVIEW: 

• Location: Don Mueang International Airport , Bangkok

• Department: People Operations, People and Culture 

• Entity: Thai AirAsia

• Status: Full-time

YOUR ROLE AS AN ASSISTANT  MANAGER, PEOPLE OPERATIONS (Benefit and Welfare)

This role is to improve and manage company benefit plans, including health insurance, retirement plans, life insurance, and other employee perks. You will be a key person to assist in the development, communication, and enforcement of benefits and welfare policies in order to address the staff and company’s requirements. 

WHAT YOU’LL CHAMPION:

• Administer Employee Benefits Programs

  • Manage and coordinate company benefit plans, including health insurance, retirement plans, life insurance, and other employee perks.

  • Ensure timely and accurately enrollment, changes, and terminations of benefit plans.

• Policy Development & Compliance

  • Assist in the development, communication, and enforcement of benefits and welfare policies.

  • Ensure compliance with labor laws, social security, tax regulations, and company policies related to employee welfare.

• Vendor & Provider Coordination

  • Liaise with insurance providers, brokers, and benefit vendors to manage service contracts and resolve issues.

  • Evaluate and negotiate vendor proposals to optimize cost and service quality.

• Employee Welfare Programs

  • Plan, organize, and implement wellness programs, recreational activities, employee assistance programs, and engagement initiatives.

  • Monitor participation and effectiveness of welfare programs to improve employee satisfaction.

• Data Management & Reporting

  • Maintain accurate records related to benefits and welfare activities.

  • Generate reports for internal use and statutory compliance, including benefits utilization and cost analysis.

• Budgeting and Cost Control

  • Assist in the preparation and monitoring of the benefits and welfare budget.

  • Identify cost-saving opportunities without compromising employee satisfaction.

• Employee Communication & Support

  • Provide guidance to employees on benefits-related inquiries and support them during life events such as maternity, illness, or retirement.

  • Conduct orientation sessions and workshops on benefits and welfare topics.

• Continuous Improvement & Benchspaning

  • Stay updated on trends and best practices in employee benefits and welfare.

  • Benchspan against industry standards to propose improvements.

• Team Support & Coordination

  • Support the HR Manager in planning and executing broader HR initiatives.

  • Coordinate with HR team members and other departments for seamless service delivery.

WHO YOU ARE:

• Bachelors Degree in Human Resources, Accounting, or relevant field.

• At least 7 years relevant and practical experiences in HR Management , Benefit and Welfare , Project Management in a dynamic working environment

• Strong knowledge and skills in Benefits, Welfare  and Thai Labor Law if possible 

• Problem-solving and decision-making skills and  ability to work under tight deadlines

• Good interpersonal skills, active and possess a high level of initiative, analytical skills, and high attention to detail

• Problem-solving and decision-making skills 

• Good command of both written and oral English.

• A team player with good communication and interpersonal skills.

• Familiarity using Excel, Google Suite

• Able to work well under pressure and can work at Don Mueang International Airport 

WHERE YOU’LL GO:

Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars. 

With more experience, you can move into a managerial role, overseeing all scope of Thailand Benefits and Welfare in order to address staff and companys requirements.

WHAT YOU’LL ENJOY:

• Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangements, and health and fitness amenities.

• Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities. 

• Financial Wellbeing: Resources relating to financial, personal skills, and career growth programmes.

• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners. 

• A unique Allstar culture like no other

OUR HIRING PROCESS:

• Application received

• Candidate screening

• Interview(s)

• Background check and/or other assessments

• Offer and negotiation

GET TO KNOW AIRASIA :

AirAsia has been the Worlds Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.

GET TO KNOW US:

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).

Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.

Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard.